How to report
Send us a short description with:
- the address or system affected;
- what the weakness is and what someone could do with it;
- the steps to reproduce it, and any proof-of-concept;
- how we can reach you.
- Email: mi•••@kreonsolutions.com Show
- Phone: +91 70216 ••••• Show (Mon to Sat, 11:00 am to 7:00 pm IST)
- WhatsApp: message us
- Post: Kreon Solutions, Office 501, 5th floor, Mani Mahal, 356 Kalbadevi Road, Marine Lines (E), Mumbai 400002, India
What we ask of you
- Do not access, change or delete data that is not yours, beyond the minimum needed to show the issue.
- Do not run denial-of-service tests, spam or social engineering against our staff or clients.
- Give us reasonable time to fix the issue before telling anyone else.
What we will do
- Acknowledge your report within 3 working days.
- Keep you informed while we investigate and fix it.
- Not take legal action against research done in good faith under these rules.
- Credit you, if you wish, once the fix is in place.
Systems we built for clients
If the issue is in software we built for a client, report it to us and we will coordinate with the client. Please do not test a client’s systems without their permission.