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Your bills and reminders, where customers already read them.

WhatsApp integration connects your software to the WhatsApp Business API, so messages go out by themselves when something happens: a bill is made, goods are dispatched, a payment falls due. Customers get the document on the app they check all day, and your staff stop saving PDFs and forwarding them one by one.

In short

Sends invoices, payment reminders, order status and reports on WhatsApp automatically through the WhatsApp Business API. Can also take enquiries, orders and complaints from customers by chat.

What it does

Inside the module.

01

Invoice on WhatsApp

The bill goes to the customer's number when it is made.

02

Payment reminders

Pending bills sent to the party automatically when payment is due.

03

Order status

Customers are told as the order moves, up to dispatch.

04

Reports on WhatsApp

Business reports sent to the owner's or manager's number.

05

Incoming enquiries

Enquiries and orders sent by chat are taken into the system.

06

Complaints by chat

A customer's complaint on chat is recorded for follow-up.

Where you find it

Part of 36 products.

Textile and apparel

Yarn and Dyeing ERP

This is yarn dyeing software built around the lot and the shade.

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Textile and apparel

Fabric Trading ERP

Fabric trading software for cloth merchants and textile wholesalers who buy grey, get it processed on job and sell finished…

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Textile and apparel

Process House ERP

Process house software for mills that dye, print and finish cloth belonging to their customers.

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Textile and apparel

Embroidery and Value Addition ERP

Embroidery software for units that work almost wholly on party goods and charge by stitch or piece.

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Textile and apparel

Saree and Dress Material Wholesale ERP

Saree wholesale software for traders who sell by design and catalogue, not by item code.

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Textile and apparel

Textile Broker and Agent App

Textile broker software for yarn and cloth brokers and commission agents.

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Jewellery

Loose Diamond Software

Kreon Jewellery ERP's loose diamond software is for traders of polished diamonds, natural or lab-grown, who deal in single…

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Jewellery

Bullion Trading Software

Kreon Jewellery ERP's bullion trading software is for bullion dealers, refiners with a trading desk and large jewellers who buy…

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Jewellery

Jewellery Showroom and POS Software

Kreon Jewellery ERP's jewellery billing software brings the counter, scheme desk, old gold and order book of a showroom into one…

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Jewellery

Karigar Mobile App

The Karigar app from Kreon Jewellery ERP is an Android app for your karigars and job workers, and it works as an add-on to the…

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Jewellery

Jewellery Wholesale Ordering App

The jewellery wholesale ordering app from Kreon Jewellery ERP is a jewellery B2B app for manufacturers and wholesalers who…

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Jewellery

Hallmarking Centre Software

Kreon Jewellery ERP's hallmarking centre software runs the day-to-day job flow of a centre, from receipt at the counter to…

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Jewellery

Gold Loan and Girvi Software

Kreon Jewellery ERP's girvi software is for jewellers and licensed pawn brokers who lend against ornaments.

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Distribution

Distributor Management System (DMS)

This distributor management system is for a brand or manufacturer that sells through distributors and super-stockists.

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Distribution

Salesforce Automation (SFA)

Sales force automation software for companies and distributors with salesmen in the market.

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Distribution

Stockist and Wholesale Software

Wholesale billing software for stockists and traders who buy in bulk and sell on credit to many parties at different rates.

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Platforms

E-commerce and Marketplace Platform

This is ecommerce website development for brands that also sell from a shop, a godown and marketplaces.

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Distribution

Retailer Ordering App

A retailer ordering app that a distributor or brand gives to its shopkeepers, under its own name.

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Retail and services

Retail POS and Billing Software

Retail billing software for single shops and chains.

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Platforms

Loyalty and Rewards Platform

Loyalty program software for brands whose sale is decided by the electrician, painter, mechanic or counter salesman, not the…

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Retail and services

Service Centre and Repair Software

Service centre management software for repair shops and for brands running authorised service centres.

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Business software

CRM Software

Most CRM software for manufacturers and traders fails because it was designed around a generic sales pipeline.

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Business software

Field Service Management

This field service management software handles after-sales service from the complaint to the closed job.

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Business software

Lead Management Software

This lead management software is a lighter tool than a full CRM.

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Business software

Business Intelligence and Dashboards

This business intelligence software, made for owner-run companies in India, replaces the MIS report someone builds in Excel…

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Business software

Subscription and Contract Billing

This recurring billing software, made for GST billing in India, suits any business that bills the same customers every month,…

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Business software

Compliance Calendar and Task Tracker

This compliance management software, made for companies and groups in India, puts every return, payment and licence renewal on…

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Platforms

Community Connect

Community Connect is a community app for samaj, mandals, trusts and associations whose members live in many cities.

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Retail and services

Clinic Management Software

Clinic management software for single doctors, polyclinics and multi-branch practices.

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Retail and services

Insurance Agency Management

Insurance agency management software for agents and agencies who sell policies of several insurers, often with sub-agents under…

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Retail and services

Housing Society Management

Housing society management software for co-operative housing societies run by a volunteer committee.

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Retail and services

Temple and Trust Management

Temple management software for temples and charitable trusts that receive donations under many heads.

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Retail and services

Salon and Spa Management

Salon management software for beauty parlours, salons and spas with several stylists or more than one branch.

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Retail and services

Gym and Fitness Studio Management

Gym management software for single gyms, yoga studios and small chains.

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Platforms

Fashion Jewellery E-commerce

This is a fashion jewellery ecommerce website for brands selling imitation, oxidised and plated jewellery online.

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Retail and services

CA Practice Management Software

CA practice management software for CA firms and tax practitioners, on web and mobile.

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FAQ

Questions, answered.

Do messages go from my own business number?

Yes. Messages go from a number registered to your business on the WhatsApp Business API. That registration is in your name, and WhatsApp's own rules and charges apply to it.

Is this the same as the WhatsApp app on my phone?

No. The phone app is for chatting by hand. The Business API lets software send and receive messages automatically, within the rules WhatsApp sets for business messages.

Can customers reply or place orders by chat?

Yes. Enquiries, orders and complaints sent by chat can be taken into the system, so they do not stay on one employee's phone.

Which Kreon products include whatsApp integration?

It is part of 36 Kreon products, including Yarn and Dyeing ERP, Fabric Trading ERP, Process House ERP, Embroidery and Value Addition ERP, Saree and Dress Material Wholesale ERP, Textile Broker and Agent App. It can also be added to a custom system.

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