Sales, assembly and service under one roof.
Kreon has built software for computer hardware dealers who sell, assemble and service under one roof. You quote for custom-built PCs, track warranty by serial number, send faulty parts to the supplier for replacement, known as RMA, and run AMC contracts for offices. Plain trading software loses track of the parts and the service calls.
The details generic software gets wrong.
Serial-wise warranty
Every part has its own serial number and warranty period. You must know when it was bought and from whom.
Parts out for replacement
A faulty part sent to the supplier can sit there for weeks. Someone must know it is still out.
Custom PC quotations
A build has many components. The quote, the stock and the bill must agree on each.
AMC and service calls
Office contracts mean scheduled visits and calls to log, assign and close.
Products that fit.
Service Centre and Repair Software
Service centre management software for repair shops and for brands running authorised service centres.
View DistributionStockist and Wholesale Software
Wholesale billing software for stockists and traders who buy in bulk and sell on credit to many parties at different rates.
View DistributionSalesforce Automation (SFA)
Sales force automation software for companies and distributors with salesmen in the market.
View Retail and servicesRetail POS and Billing Software
Retail billing software for single shops and chains.
ViewThe parts that matter here.
WhatsApp integration
Sends invoices, payment reminders, order status and reports on WhatsApp automatically through the WhatsApp Business API.
About this module Inventory and warehouseBatch, lot and serial tracking
Gives every receipt and production run a lot, batch, heat or serial number and carries it through to the sales invoice.
About this module Buying and sellingSales orders, challans and invoices
Takes an order through to delivery challan and GST invoice, with part dispatches, pending order balance and several…
About this module Inventory and warehouseMulti-godown stock and transfers
Keeps separate stock for each factory, godown, shop floor store and job worker location.
About this module Buying and sellingSchemes, discounts and claims
Sets up trade schemes (free quantity, slab, combo, cash discount, target-based) and applies them automatically at…
About this module Buying and sellingReturns, expiry and replacement
Handles goods coming back: saleable returns, damage, expiry and warranty replacement, each with its own approval and…
About this module Buying and sellingPOS and retail billing
Counter billing by barcode scan with cash, card, UPI and split payments, bill hold, exchange and credit notes.
About this module Sales and serviceCRM
Keeps every customer's contacts, enquiries, quotations, orders, complaints and follow-ups in one record.
About this module Data, AI and integrationMobile app
Android and iOS apps for owners, sales staff, store keepers, technicians and employees: approvals, orders, stock scan,…
About this moduleQuestions, answered.
Can it track parts sent back for replacement?
Yes. In the service centre software, parts are issued against a job card and defective parts are tracked until they are returned to the brand or supplier. Warranty claims are listed in a statement.
Can I manage AMC contracts?
Yes. AMC contracts are kept with due-date reminders, and each unit carries its own service history. Service calls are assigned to a technician and followed to closure.
Does it handle both counter sales and office orders?
Yes. Walk-in sales are billed at the counter with serial number capture. Dealer and office orders go through the order book, with party-wise rates, credit check and challan before invoice.
Which Kreon products fit computer hardware sales and service?
Service Centre and Repair Software, Stockist and Wholesale Software, Salesforce Automation (SFA), Retail POS and Billing Software. Each can be shaped to the way your business works, and they share the same records when used together.
In computer hardware sales and service? Let us talk.
We will tell you, honestly, whether software can fix it. If it cannot, we will say so.