From enquiry to delivery, one order, one status.
An order management system follows each order from enquiry to delivery. An order touches sales, stock, production, dispatch and accounts; we build the thread that connects them, so everyone, including your customer, sees the same status.
Sound familiar?
- Customers call to ask where their order is, and nobody knows.
- Orders are taken on calls and chat, then retyped.
- Partial dispatches and returns are tracked by hand.
- Dealers and distributors want to order on their own.
Built around your process, not a template.
A typical scope. Yours will be shaped by how your business actually works.
Order capture
Sales team, dealers, website and marketplaces in one queue.
Allocation
Stock reserved against orders automatically.
Fulfilment
Partial dispatch, back orders and returns handled cleanly.
Dealer portal
Your trade customers place and track orders themselves.
Status updates
Automatic messages at every step.
Billing and credit
Invoices, limits and outstanding tied to each order.
We learn the business before we write the code.
Understand
We spend time on your floor and with your team before we propose anything.
Design
You see the screens and the flow, and change them, before a line of code is written.
Build
Delivered in stages, so your team starts using real parts early.
Run
We stay after launch: support, changes and new modules as you grow.
One system, many parts.
ERP
Purchase, production, stock, sales and accounts in one system.
CRM
Every lead, follow-up and customer in one place.
Warehouse
Know where every item is, and move it once.
Inventory
The right stock, in the right place, without the guesswork.
Distributor management
See your stock and sales all the way down the chain.
HRMS
Attendance, leave, payroll and people records in one place.
Commerce
Stores and marketplaces that are wired into your operations.
Mobile apps
200+ apps shipped, for customers, field teams and owners.
Questions, answered.
What is an order management system?
An order management system follows each order from enquiry to delivery. An order touches sales, stock, production, dispatch and accounts; we build the thread that connects them, so everyone, including your customer, sees the same status.
What does Kreon’s order management software cover?
A typical scope covers order capture, allocation, fulfilment, dealer portal, status updates, billing and credit. The final scope is shaped by how your business works.
How do I know my business needs it?
Common signs: Customers call to ask where their order is, and nobody knows. Orders are taken on calls and chat, then retyped. Partial dispatches and returns are tracked by hand. Dealers and distributors want to order on their own.
Tell us what is slowing your business down.
We will tell you, honestly, whether software can fix it. If it cannot, we will say so.