Contracts renewed, visits done, every job billed.
In an AMC, repair or facility service business, income depends on contracts renewed and visits completed on time. Kreon has built software for businesses in this trade, covering contracts, technician jobs, spares, recurring billing and staff payroll. It tracks what generic billing software leaves out: the visit that is due, the technician's time and the renewal date.
The details generic software gets wrong.
Visits due under contract
Each AMC promises a number of visits. Miss them and the customer disputes the renewal. The schedule must come from the contract, not memory.
Renewals slipping past
A contract that expires quietly is income lost. Renewal reminders must start well before the end date, with the revised rate ready.
Free or chargeable
The technician must know at the door whether the job is covered by warranty, AMC or neither. Otherwise chargeable work is given away.
Spares and technician time
Parts carried in the van and hours spent on site must land on the job, or you never know which contracts make money.
Products that fit.
Field Service Management
This field service management software handles after-sales service from the complaint to the closed job.
View Business softwareSubscription and Contract Billing
This recurring billing software, made for GST billing in India, suits any business that bills the same customers every month,…
View Business softwareMaintenance Management
This maintenance management software moves your plant's upkeep from registers and memory to a schedule with history.
View Business softwareCRM Software
Most CRM software for manufacturers and traders fails because it was designed around a generic sales pipeline.
View Business softwareHRMS and Payroll
This HRMS software runs attendance, leave and payroll for salaried staff, daily-wage workers, piece-rate workers and contract…
ViewThe parts that matter here.
CRM
Keeps every customer's contacts, enquiries, quotations, orders, complaints and follow-ups in one record.
About this module Data, AI and integrationWhatsApp integration
Sends invoices, payment reminders, order status and reports on WhatsApp automatically through the WhatsApp Business API.
About this module Data, AI and integrationPayment gateway integration
Adds a UPI, card or net banking payment link or QR to invoices and reminders.
About this module Data, AI and integrationMobile app
Android and iOS apps for owners, sales staff, store keepers, technicians and employees: approvals, orders, stock scan,…
About this module Data, AI and integrationBI dashboards
Live charts of sales, collections, stock, production and cash, with drill-down to the entry behind each figure.
About this module Buying and sellingDealer and customer portals
A login for dealers and customers to place orders at their own rates, track dispatch, download invoices and ledger,…
About this module Sales and serviceField service
Logs service calls and complaints, assigns a technician, and tracks the visit, parts used and customer sign-off on the…
About this module Inventory and warehouseBatch, lot and serial tracking
Gives every receipt and production run a lot, batch, heat or serial number and carries it through to the sales invoice.
About this module Buying and sellingSales orders, challans and invoices
Takes an order through to delivery challan and GST invoice, with part dispatches, pending order balance and several…
About this moduleQuestions, answered.
Can it handle both contract visits and one-off repair calls?
Yes. Contract visits fall due under the AMC, and breakdown or one-off calls are logged as they come. Both become jobs for a technician, and the system shows whether each is covered or chargeable.
We run facility services with staff posted at client sites. Does that fit?
Yes. Staff posted at sites are handled through attendance, shifts and payroll by location, and the client is billed under the contract on its cycle. Complaints raised at a site are tracked as jobs.
How are contracts billed?
Each contract holds its rate, billing cycle and escalation, and GST invoices are raised on the due date. Spares used on a job are billed from the job itself, so work done at site does not go unbilled.
Which Kreon products fit aMC, repair and facility service companies?
Field Service Management, Subscription and Contract Billing, Maintenance Management, CRM Software, HRMS and Payroll. Each can be shaped to the way your business works, and they share the same records when used together.
In aMC, repair and facility service companies? Let us talk.
We will tell you, honestly, whether software can fix it. If it cannot, we will say so.