Goods coming back, sorted, credited and claimed.
Goods come back for four different reasons: they are saleable, damaged, expired or under warranty. Each needs different handling, its own approval and a credit note. This module keeps them apart from the moment they arrive, and tracks what goes back to the supplier, what is destroyed and what is still to be claimed.
Handles goods coming back: saleable returns, damage, expiry and warranty replacement, each with its own approval and credit note. Tracks what is sent back to the supplier or destroyed, and what is still to be claimed.
Inside the module.
Return types
Saleable, damaged, expired and warranty returns are handled separately.
Return approvals
Each type of return has its own approval.
Credit notes
A credit note is raised for each approved return.
Return to supplier
Goods sent back to the supplier are tracked.
Destruction record
Goods destroyed are recorded, not just written off.
Pending claims
See what is still to be claimed.
Part of 8 products.
Distributor Management System (DMS)
This distributor management system is for a brand or manufacturer that sells through distributors and super-stockists.
View DistributionFMCG Distributor Software
FMCG distributor software that runs your own agency: purchase, godown, beat billing, delivery, collection and claims on the…
View PlatformsE-commerce and Marketplace Platform
This is ecommerce website development for brands that also sell from a shop, a godown and marketplaces.
View DistributionVan Sales App
A van sales app for distributors who send loaded vans to sell and bill on the spot, known as ready-stock selling.
View Retail and servicesRetail POS and Billing Software
Retail billing software for single shops and chains.
View Retail and servicesService Centre and Repair Software
Service centre management software for repair shops and for brands running authorised service centres.
View Retail and servicesRetail Chain Store Management
Retail chain management software for fashion, apparel, garment and ethnic wear chains.
View PlatformsFashion Jewellery E-commerce
This is a fashion jewellery ecommerce website for brands selling imitation, oxidised and plated jewellery online.
ViewIndustries that rely on it.
- FMCG distribution
- Pharma distribution
- Beauty and cosmetics
- Electronics and electricals trading
- Wholesalers and super-stockists
- Building materials and hardware
- Auto spare parts and lubricants
- Agri-inputs
- Footwear
- Consumer durables and home appliances
- Food and beverage
- Pharma marketing
- Stainless steel
- Retail stores
- Supermarkets and hypermarkets
- Lifestyle and fashion
- Boutiques and clothing stores
- Home decor and furniture brands
Related modules.
Questions, answered.
Are damaged and expired goods kept apart from good stock?
Yes. Each return is recorded by type: saleable, damage, expiry or warranty replacement. Only saleable returns are treated as stock you can sell again.
How do I track what the supplier owes me for returns?
Goods sent back to the supplier and goods destroyed are both recorded, and the module shows what is still to be claimed. Nothing drops off the list until it is settled.
Which Kreon products include returns, expiry and replacement?
It is part of 8 Kreon products, including Distributor Management System (DMS), FMCG Distributor Software, E-commerce and Marketplace Platform, Van Sales App, Retail POS and Billing Software, Service Centre and Repair Software. It can also be added to a custom system.
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