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Gold chains with price tags hanging on a jeweller’s display board

Answer the customer without phoning the workshop.

This module books made-to-order pieces with design photo, size, weight range, advance, booked rate and delivery date. It links the order to the karigar job and shows its stage. When a customer calls to ask about a wedding order, your staff can answer from the screen instead of ringing the workshop and calling back.

In short

Books made-to-order pieces with design photo, size, weight range, advance, booked rate and delivery date. Links the order to the karigar job and shows its stage, so staff can answer the customer without phoning the workshop.

What it does

Inside the module.

01

Order booking

Record the design photo, size and weight range.

02

Advance and rate

Note the advance taken and the rate booked.

03

Delivery date

Every order carries its promised delivery date.

04

Link to karigar

The order is linked to the karigar job.

05

Stage tracking

See which stage the piece has reached.

FAQ

Questions, answered.

Can the rate be booked when the order is taken?

Yes. The booked rate is recorded on the order along with the advance.

Why book a weight range and not an exact weight?

Because a handmade piece rarely lands on an exact weight. The order carries a range, and the karigar works within it.

Can the karigar see the order details?

Yes. With the Karigar Mobile App the karigar sees the design photo, weight and due date on his phone, and sends stage updates back.

Which Kreon products include custom order tracking?

Silver Articles ERP, Diamond Jewellery ERP, Antique Jewellery ERP, Jewellery Showroom and POS Software, Karigar Mobile App, Jewellery Wholesale Ordering App. It can also be added to a custom system.

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