Check any claim with one scan of the serial.
This module starts the warranty from the sale date against each serial number and checks any claim by scan. It records the replacement or repair, settles the dealer by credit note and reports failures by model, batch and component. It matters because warranty without records means paying for claims you cannot verify and learning nothing from them.
Starts the warranty from the sale date against each serial number and checks any claim by scan. Records replacement or repair, settles the dealer by credit note and reports failures by model, batch and component.
Inside the module.
Warranty start
Warranty begins from the recorded sale date for each serial number.
Claim check by scan
Scan the serial or QR code to see model, sale date and warranty status.
Replace or repair
Record the decision, the replacement serial issued and the spares used.
Dealer settlement
Settle approved claims with the dealer by replacement stock or credit note.
Defective stock
Receive failed units into a separate stock for inspection, repair or scrap.
Failure analysis
Report failures by model, batch, component and supplier lot.
Part of 2 products.
LED, Fans and Electricals ERP
Kreon's LED light manufacturing ERP also covers fans and other electrical goods, for brands and contract manufacturers who sell…
View ManufacturingAuto Components ERP
Kreon's auto parts manufacturing ERP is for component makers who supply vehicle manufacturers and larger component companies.
ViewIndustries that rely on it.
Related modules.
- Job work and sub-contracting
- Production planning
- Bill of materials and recipes
- Quality control
- Wastage, scrap and yield
- Plant maintenance
- Product lifecycle management (PLM)
- Weighbridge integration
- Machine downtime and OEE tracking
- Production costing
- Mould, die and tool management
- Gate entry and gate pass
Questions, answered.
From which date does warranty start?
From the sale date recorded against the serial number. Whether that is your invoice to the dealer or the dealer's sale to the customer is set by your policy.
How do we stop false or repeated claims?
The scan shows whether the unit is within warranty and whether it has been replaced before. A second claim on the same serial, or a claim on a serial you never sold, is caught at once.
Does the replacement unit get a fresh warranty?
That is your policy to set. The module can carry forward the balance of the original warranty or start a new period, and it links the old and new serials either way.
Which Kreon products include warranty and replacement tracking?
LED, Fans and Electricals ERP, Auto Components ERP. It can also be added to a custom system.
Tell us what is slowing your business down.
We will tell you, honestly, whether software can fix it. If it cannot, we will say so.